BERNESLAI Homes is on the hunt for residents to join its customer panel to help shape the services it provides.
In 2024, an independent survey of 3,500 Barnsley tenants gathered feedback on key areas such as home repairs, safety, complaints handling, tenant engagement, and neighbourhood management.
The results of this survey help the Regulator of Social Housing assess landlord performance, accountability, and drive tenant-focused improvements.
These findings, along with other performance measures, are published by the regulator.
Berneslai Homes is now asking residents to take part in a session on Thursday to discuss the next steps.
A spokesperson said: “The 2024 survey results are now in, and we’d love for you to join us to discuss them.
“This is your opportunity to learn more about the findings, share your views, and help shape the improvements we make to our services.
“Additionally, we will be discussing the budget for the coming year, giving you the chance to ask any questions you may have.”
Anyone wanting to get involved should call 774376.
