A BARNSLEY care service which provides residential support to adults with learning disabilities is celebrating after it was rated ‘good’ by the Care Quality Commission.
Dove Valley Mews, part of the Cygnet Social Care division, underwent an inspection by the regulator at the beginning of February and is rated ‘good’ across all five key lines of enquiry – safe, effective, caring, responsive and well-led.
The report states: “People knew their rights and had choice and control over their own care, treatment and wellbeing. They were supported to make choices and be as independent as possible.
“People were supported in their own bespoke living areas, which included their chosen personal effects. We observed kind and compassionate interactions between people and staff.
“We saw people actively seeking out staff, playing games with them and giving staff a hug.”
Interim service manager Emma Pickersgill said she was delighted with the outcome of the inspection.
She added: “Our rating reflects the dedication and hard work of the staff team, who strive every day to provide compassionate, high-quality, personalised care for the residents we support.
“We remain committed to continuous improvements and ensuring a safe, supportive, and empowering environment for all of our residents.
“At Dove Valley Mews and across our Cygnet Social Care services, we encourage and enable the individuals we support to lead a full and happy life. We work with them to ensure they have more choice and control in their lives.
“We find out their strengths, abilities and preferences so that the care provided can be as person-centred and meaningful to each individual as possible.
“It is pleasing to see that our efforts to achieve this have been highlighted by the regulator and our number one priority moving forward will always be to ensure our residents are happy in their home environment.”
